Terms of Service
LAST UPDATED: 29 May, 2026.
Welcome to GetBlock — a blockchain infrastructure and developer platform.
The Service is provided by GetBlock Pte. LTD, a private limited company, incorporated under the laws of Singapore under the registration number UEN 202507074N (“GetBlock” or “we”).
These Terms of Service (the “Terms” or “Agreement”) constitute a legally binding agreement between you (“you” or the “User”) and GetBlock governing your access to and use of:
(i) the GetBlock website available at https://getblock.io/ (the “Platform”);
(ii) all products, services, and features made available through the Platform, including blockchain infrastructure services, APIs, developer tools, prepaid balance functionality, usage-based and package-based services, wallet risk analysis tools, and any other features or services provided by GetBlock from time to time (collectively, the “Service”).
Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms or any part of them, you must not use the Service.
1. DEFINITIONS
1.1 ‘Node’ means an individual database instance in a blockchain containing a copy of the full ledger of such a database, and capable of tracking, sending, getting info about transactions within such database and storing copies of the transactions confirmation. The Nodes provided include Shared Nodes which are available to all Users and listed on the Platform, and Dedicated Nodes which are a private-hosted nodes for dApps with high workload and may be customised.
1.2 ‘Documentation’ means the developers’ and users’ manuals, guides, training materials, specifications, minimum system configuration requirements, compatible device and hardware list, API’s methods, Nodes endpoints and other similar materials in electronic form (including at https://getblock.io/docs/) if, as provided by GetBlock to you (including any revised versions thereof), they relate to the Service, which may be updated by us from time to time.
1.3 ‘Service’ means GetBlock’s blockchain infrastructure, developer tools, and application programming interfaces (APIs) to Nodes, as more particularly described or identified on our Platform or otherwise in an applicable Request form, and any affiliate campaigns, updates, patches, bug fixes and upgrades.
1.4 ‘Compute Unit (CU)’ means a metric representing the actual computational resources consumed by a request on a blockchain, used for billing purposes in GetBlock’s Services.
1.5 ‘Blockchain Multiplier’ means a coefficient applied to Compute Units based on the blockchain’s computational requirements.
1.6 ‘Method Multiplier’ means a coefficient applied to Compute Units based on the complexity of the API method used.
1.7 ‘Effective Date’ means the effective date set forth on your account, or if you have not entered through a Request Form then the date you first access or use the Services.
1.8 “Contact Means” means any available communication channels with GetBlock, including the contact form on the Platform, email, Telegram, or other designated methods.
1.9 ‘User Data’ means all information, data, content and other materials submitted, posted, collected, transmitted or otherwise provided by or on behalf of you or your End Users through the Services, including, where applicable, personal data processed in accordance with the Privacy Policy.
1.10 ‘End User’ means a third-party individual or entity that utilizes or accesses any service the User provides or creates using the Services.
1.11 “Balance” means the internal account balance displayed in the User’s Account, representing prepaid service credits available for use solely within the Service.
1.12 “Prepaid Credits” or “Service Credits” means non-monetary, non-transferable units representing the User’s right to access and use the Service. Prepaid Credits do not constitute money, electronic money, deposits, bank accounts, or crypto-assets, and have no value outside the Service.
1.13 “Top-Up” means the process of adding funds or value to the User’s Balance through supported payment methods.
1.14 “Pay-as-you-go” or “PAYG” means a billing model under which the User is charged based on actual usage of the Service, with applicable charges deducted automatically from the User’s Balance.
1.15 “Package” means a predefined bundle of Service usage, resources, or capacity that may be purchased by the User for a fixed price.
1.16 “Supported Payment Methods” means the payment options made available by GetBlock from time to time, including fiat payments and cryptocurrency payments through third-party providers.
1.17 “Cryptocurrency Payment” means a payment made using a supported crypto-asset solely as a method of payment for the Service. Cryptocurrency Payments do not result in the creation of a crypto-asset balance within the User’s Account.
1.18 “Energy Units” (or “Service Units”) means internal, non-transferable units that may be used to measure or represent consumption of specific Service functionalities or capacity, where applicable. Such units are not monetary value, crypto-assets, or financial instruments and may be used solely within the Service.
1.19 “Wallet Risk Service” means a feature of the Service that provides analytical insights, indicators, or probabilistic risk assessments based on publicly available blockchain data, including through the use of automated tools and analytical or AI-based models. The Wallet Risk Service is provided for informational purposes only, does not constitute legal, financial, investment, or compliance advice, and should not be relied upon as a sole basis for decision-making.
2. AGREEMENT
2.1 By creating a GetBlock account, and using GetBlock Service, you agree to be bound by these Terms of Service, Refund Policy, Subscription Policy, Affiliate Program which constitute the legally binding agreement between you and GetBlock (collectively, the “Agreement”).
2.2 This Agreement constitutes the entire agreement between you and GetBlock and governs your use of the Service, superseding any prior agreements between you and GetBlock with respect to the Service. You may also be subject to additional terms of service that may apply when you use affiliate or third-party services, third-party content, or third-party software.
2.3 Eligibility. You need to be of legal age to enter into the Agreement. If you are under 16 years old (or the legal age of your place of residence), you must receive parental or legal guardian approval to enter the Agreement.
2.4 By using the Service, you declare that according to your local jurisdiction, you are of legal age and eligible to enter into the Agreement on your own or have received parental or legal guardian approval to enter into the Agreement.
3. PRIVACY
For additional details on how we process data, including blockchain-related data and analytics, please refer to our Privacy Policy.
4. ACCOUNT
4.1 Registration. To register a GetBlock User account (the “Account”) and use the Service you must:
1) sign up to the Platform via your MetaMask account by using MetaMask extension, OR
2) sign up to the Platform via your Google account; OR
3) sign up to the Platform with your assigned e-mail address and password, AND
4) read and accept these Terms of Service and Privacy Policy.
Upon signing up, your individual Account will be created automatically, and you will be assigned your personal User ID. Registration is free of charge.
4.2 Your liability. You are solely responsible for managing and safeguarding your Account, your login credentials, your API keys and access tokens maintaining confidentiality, and restricting access to your Account, and all activities under your Account. You are responsible for ensuring that your use of the Service within your Account complies with these Terms of Service, applicable laws, and regulations.
You agree to use your Account for personal use and not transfer it to anyone.
We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
4.3 Account blocking. We may block your account for the following reasons:
1) Creating a multiple accounts under the same registration means like Metamask account or email;
2) Unreasonable activity overloading the Platform;
3) Malicious activity;
4) Fraud activity;
5) Any other activity harmful to GetBlock.
Upon blocking your Account, this agreement will be terminated, and you will not be able to use the Service. Upon account termination, all unused Compute Units will be forfeited. You may not transfer Compute Units to another account.
4.4 Account deletion. You may request us to delete your Account by sending us a request via the Contact means provided in this Agreement. Upon deletion of your Account, this agreement will be terminated, and you will not be able to use the Service. If you change your mind about deleting your Account, please contact our customer support via Contact means.
4.5 Responsibility for Account Activity. The User is solely responsible for all activities conducted through its Account, including any use of API keys, credentials, or integrations. All actions performed using the User’s Account shall be deemed to have been authorized by the User, unless the User proves otherwise. The User is responsible for maintaining sufficient Balance for uninterrupted use of the Service and for monitoring all usage and billing activity within the Account.
5. TECHNICAL REQUIREMENTS
GetBlock will make available online necessary technical Documentation at https://getblock.io/docs/ that describe: (a) GetBlock software made accessible as part of the Services and (b) usage guides for the Services.
6. PLATFORM LICENSING AND ACCESS
6.1 The Platform is a software product which provides access to blockchain infrastructure, developer tools, and application programming interfaces (APIs) to Nodes, as more particularly described or identified on our Platform or otherwise in an applicable Request form, and any affiliate campaigns, updates, patches, bug fixes and upgrades.
We may process publicly available blockchain information, including wallet addresses, transaction data, and interaction with smart contracts.
We may use automated tools and analytical models to assess blockchain-related activity and generate risk indicators or scores. Such processing is performed for informational and analytical purposes only and does not produce legal or similarly significant effects on individuals.
We may rely on third-party data providers to enhance our analytics and risk assessment capabilities.
Processing is based on our legitimate interest in providing secure, reliable, and fraud-resistant services, as well as improving the functionality of the Platform.
Blockchain data may, in certain cases, be associated with identifiable individuals. However, GetBlock does not attempt to identify individuals behind blockchain addresses.
The analytics, risk indicators, and scores provided by the Service are for informational purposes only and do not constitute legal, compliance, or AML advice.
6.2 Solely for the purpose and on the conditions set out in this Agreement, we hereby grant you a non-exclusive, worldwide, non-transferable, non-sublicensable, and revocable right and license (the “License”):
1) to access and use the Service and Nodes as hosted and operated by GetBlock, for your internal business purposes in accordance with, and subject to this Terms of Service;
2) to access and use the Documentation that GetBlock provides solely for the purposes of supporting the use of the Service.
6.3 The Services and Software are deemed delivered to you upon the provision of access for your benefit.
6.4 User restrictions. In no event, User shall:
1) use the Platform in any manner beyond the scope of the rights expressly granted in this Agreement;
2) allow anyone other users except authorized by the User to access and use the Platform;
3) reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or gain improper access to any component of the Services, in whole or in part;
4) modify, adapt, or create derivative works of the Platform or Documentation;
5) make any copies of the Platform or Nodes;
6) frame, mirror, sell, resell, distribute, rent or lease use of the Services to any other third party, or otherwise allow any third party to use the Services for any purpose other than for your benefit in accordance with this Agreement, unless otherwise agreed in writing;
7) remove or modify any proprietary markings or restrictive legends placed on the Platform or Nodes;
8) use the Platform or Nodes in violation of any applicable law, rule, or regulation, or in order to build a competitive product or service, or for any purpose not specifically permitted in this Agreement;
9) use the Services, Documentation, or any other Confidential Information for benchmarking or competitive analysis with respect to competitive or related products or services, or to develop, commercialize, license, or sell any product, service or technology that could, directly or indirectly, compete with the Services; or interfere with, or disrupt the integrity or performance of, the Services, or any data or content contained therein or transmitted thereby;
10) use any robot, spider, scraper, or other automated means to access the Platform or Nodes for any purpose without our express written permission, or
11) use the Services to transmit harmful code, file, scripts, agents, or programs, including viruses, worms, time bombs, or Trojan horses; or
12) multiplex or spread usage across multiple accounts or otherwise circumvent usage or capacity of the Platform.
7. GETBLOCK PLANS AND SUBSCRIPTION
We provide several plans to our users listed on the Platform and accessible through your Account. You may choose a paid plan that is most suitable for your needs though your Account or option for a subscription when available. The relevant terms, costs, and purchase methods of each plan are specified on the Platform and your Account. The terms and conditions of the subscription plans are set out in the Fees and Payment terms below.
8. FEES AND PAYMENT TERMS
8.1 Fees and Service Access. Certain features of the Service are provided on a paid basis. Fees may be charged based on the applicable pricing model, including subscription-based, usage-based, or other models as described on the Platform or within the User’s Account.
All applicable pricing, billing methods, and usage metrics (including, but not limited to, Compute Units, Energy Units, or other service-specific units) are displayed on the Platform and may be updated from time to time.
8.2 Balance and Prepaid Credits. Users may be required to prepay for the Service by adding funds to their Account Balance (“Top-Up”) using Supported Payment Methods.
Funds added to the Balance are converted into Prepaid Credits (or Service Credits), which represent a limited, non-transferable right to access and use the Service. Prepaid Credits:
1) do not constitute money, electronic money, deposits, bank accounts, or crypto-assets;
2) are not transferable to other users;
3) cannot be redeemed, withdrawn, or exchanged for cash; and
4) may only be used within the Service.
8.3 Pay-as-you-go Usage. Where applicable, the Service is provided on a pay-as-you-go basis, under which the User is billed based on actual consumption of the Service, calculated in accordance with the applicable usage metrics or units specified on the Platform. Charges are automatically deducted from the User’s Balance.
The applicable rates and calculation methods are defined on the Platform. The price applicable to any usage event is the price displayed at the time such usage is initiated.
8.4 Packages. Users may purchase Packages that provide a predefined amount of Service capacity or usage for a fixed price. Packages are subject to the terms specified at the time of purchase and may be subject to expiration or other limitations as indicated on the Platform.
8.5 Cryptocurrency Payments. Where available, Users may make payments using supported crypto-assets through third-party payment providers.
Cryptocurrency Payments are accepted solely as a method of payment for the Service. Upon successful payment, the corresponding value is converted into Prepaid Credits or Service Units, as applicable.
GetBlock does not provide cryptocurrency wallet services, does not hold or manage crypto-assets on behalf of Users, and does not create or maintain any crypto-asset balance for Users within the Service.
8.6 Conversion into Service Units. For certain Services, payments made by the User are credited to the User’s Account Balance and converted into Prepaid Credits at the rate specified at the time of payment. Such conversion is final at the moment of transaction and is not subject to adjustment due to market fluctuations or changes in applicable pricing.
8.7 Subscription and Recurring Payments. Where subscription plans are offered, Users may be charged on a recurring basis in accordance with the selected plan.
By purchasing a subscription, the User authorizes GetBlock or its third-party payment processor to charge the applicable fees on a recurring basis until the subscription is cancelled in accordance with the Subscription Policy.
8.8 Payment Methods. Payments may be made using Supported Payment Methods, including, but not limited to, debit/credit cards, third-party payment processors, or supported cryptocurrency payment providers.
GetBlock may rely on third-party payment providers to process transactions and does not store full payment details unless necessary for billing purposes.
8.9 Pricing Changes. GetBlock reserves the right to modify pricing, fees, and billing models at any time. Any such changes will apply only to future purchases or usage and will not affect transactions already completed.
8.10 Refunds. Unless otherwise expressly stated, all Fees are non-refundable, except where required by applicable law, in case of technical error, or as otherwise provided in the Refund Policy.
8.11 Taxes. All Fees are exclusive of applicable taxes, duties, or governmental charges. The User is responsible for paying any such taxes associated with the use of the Service.
8.12 Suspension for Non-Payment. GetBlock reserves the right to suspend or restrict access to the Service in the event of failed payment, insufficient Balance, or inability to process payment through the selected payment method.
9. THIRD-PARTY WEBSITES
9.1 The Service may contain links to third-party websites or services that are not owned or controlled by GetBlock. GetBlock has no control over and claims no responsibility for the content, privacy procedures and policies, or practices of any third party websites or services.
9.2 The User further acknowledges and agrees that GetBlock will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
9.3 You acknowledge that GetBlock does not conduct pre-screening of third-party content, but that GetBlock will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service or deemed objectionable and/or violates this Agreement. We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you choose to visit.
10. INTELLECTUAL PROPERTY AND DATA
10.1 Nature of the Wallet Risk Service. The Service may include features that provide analytical insights, indicators, or risk assessments related to blockchain addresses, transactions, or on-chain activity (the “Wallet Risk Service”). The Wallet Risk Service is based on publicly available data, third-party data sources, and proprietary analytical methods.
10.2 Informational Purposes Only. The Wallet Risk Service is provided for informational purposes only and does not constitute:
1) legal advice;
2) financial advice;
3) regulatory or compliance advice; or
4) anti-money laundering (AML), know-your-customer (KYC), or sanctions screening.
10.3 No Guarantees or Accuracy. GetBlock does not guarantee the accuracy, completeness, reliability, or timeliness of any data, indicators, or risk scores provided through the Wallet Risk Service. Any scores, ratings, or classifications (including, but not limited to, “low”, “medium”, or “high” risk) are indicative only and may be subject to error or change.
10.4 User Responsibility. The User is solely responsible for evaluating and determining whether to interact with any blockchain address, transaction, or counterparty. The User agrees that it will not rely solely on the Wallet Risk Service for making compliance, legal, financial, or risk decisions.
10.5 No Liability for Decisions. GetBlock shall not be liable for any loss, damage, or consequences arising from:
1) the User’s reliance on the Wallet Risk Service;
2) any decision to interact or not interact with a blockchain address; or
3) any inaccuracies, omissions, or limitations in the data provided, including third-party data.
10.6 The Content and Trademarks are exclusively owned by GetBlock, its licensors or other third parties and protected by local and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
10.7 The User shall not use the Content and the Trademarks except as permitted under this Agreement or with a prior written consent from GetBlock. The User shall not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose.
10.8 User Data. The User grants GetBlock a worldwide, nonexclusive, revocable, and limited license to store, copy, transmit, and display User Data and to interoperate with any third-party services as necessary for performance of this Agreement. GetBlock shall not have any right, title, or interest in User Data and shall not sell, transfer, license, or otherwise utilise User Data subject to this limited license.
10.9 Blockchain Data. The User may use, display, show, or otherwise use data that is publicly available in blockchain infrastructure, including but not limited to transaction information, addresses, User’s performance data, website, or other published sources.
11. WARRANTIES
11.1 Warranties by Both Parties. Each party represents and warrants that:
1) it has full power and authority to enter into and perform this Agreement;
2) it will perform its obligations or exercise its rights in conformance with all applicable laws, rules, regulations, and guidelines, including, without limitation, those related to privacy and data security.
11.2 Limited Warranty. GetBlock represents that it will provide the Service in a commercially reasonable manner consistent with generally accepted industry standards. Except as expressly stated in this Agreement, GetBlock does not warrant that the Service will be uninterrupted, error-free, or fully aligned with any specific documentation or expectations.
11.3 Service Levels. GetBlock may provide certain service levels or performance targets as described in the Service Level Agreement available at https://getblock.io/sla/. Such service levels represent target metrics only and do not constitute guarantees. GetBlock will use commercially reasonable efforts to meet such targets but does not guarantee uninterrupted or error-free operation of the Service.
11.4 Service Provided “As Is”. The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, GetBlock disclaims all warranties, whether express, implied, statutory, or otherwise, including, without limitation:
1) any implied warranties of merchantability, fitness for a particular purpose, or non-infringement;
2) that the Service will be uninterrupted, secure, or error-free;
3) that any data, results, or outputs will be accurate or reliable; and
4) that the Service will meet the User’s specific requirements or expectations.
12. LIMITATION OF LIABILITY
12.1 Exclusion of Certain Damages. To the maximum extent permitted by applicable law, GetBlock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation:
1) loss of profits;
2) loss of revenue;
3) loss of data;
4) loss of business opportunities;
5) reputational harm; or
6) any losses arising from blockchain network failures, smart contract behavior, or third-party services.
12.2 Limitation of Liability Cap. To the maximum extent permitted by applicable law, GetBlock’s total aggregate liability arising out of or in connection with the Service or this Agreement shall not exceed the total amount paid by the User to GetBlock for the Service during the twelve (12) months preceding the event giving rise to the claim.
12.3 No Liability for Specific Risks. GetBlock shall not be liable for any loss or damage arising from:
1) the use or inability to use the Service;
2) reliance on any data, analytics, or Wallet Risk outputs;
3) inaccuracies in blockchain data or third-party data sources;
4) cryptocurrency price volatility;
5) delays, failures, or disruptions of blockchain networks; or
6) actions or omissions of third-party providers.
12.4 Allocation of Risk. The User acknowledges that the Service involves inherent technological and blockchain-related risks and agrees that the limitations set forth in this Section are reasonable and form an essential basis of the Agreement.
12.5 Non-Excludable Liability. Nothing in this Agreement shall exclude or limit liability to the extent such limitation is not permitted by applicable law.
13. INDEMNIFICATION
13.1 Indemnification by User. You will defend GetBlock against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) (the “Claims”) and indemnify and hold GetBlock harmless from any damages, costs, fees (including reasonable attorneys’ fees), or expenses (“Losses”) finally awarded against GetBlock in a non-appealable order or agreed by you in settlement, to the extent arising from (i) User Data, including any Claim that User Data infringes, misappropriates, or otherwise violates any third party’s Intellectual Property Rights or privacy or other rights; (ii) your breach of this Agreement or violation of applicable law, rule, or regulation; (iii) your products or services, or any dispute between you and your End Users; (iv) any fraud, misrepresentation, misstatement, or false advertising claims arising from GetBlock’s marketing of your products or services as instructed or approved by you.
13.2 Indemnification by GetBlock. GetBlock will defend you and hold you harmless from and against any and all Claims alleging that your Use of the Services infringes or misappropriates such third party’s Intellectual Property Rights, and will indemnify you and hold you harmless against any Losses finally awarded against you in a non-appealable order or agreed in settlement by GetBlock resulting from such Claim.
13.3 Exclusions. GetBlock will not defend you if the underlying third-party Claim arises from:
1) your breach of this Agreement, negligence, willful misconduct, or fraud;
2) User Data;
3) modifications or combinations of the Services with software, data or materials not provided by GetBlock; or
4) any use of Services after we have notified you to discontinue such use.
13.4 Indemnification Procedure. The indemnification obligations set forth hereby are subject to the indemnified Party:
1) promptly notifying the indemnifying Party of the claim, provided, however, that any failure of the indemnified Party to provide prompt written notice shall excuse the indemnifying Party only to the extent that it is prejudiced thereby;
2) providing the indemnifying Party, at its sole cost and expense, with reasonable cooperation in the defence of the Claim; and
3) providing the indemnifying Party with control over the defence and negotiations for a settlement or compromise of the claim, provided that the indemnifying Party may not make any admission of liability on behalf of the indemnified Party without the indemnified Party’s approval.
13.5 GetBlock’s aggregate liability and that of its affiliates regarding any matter of this Agreement will not exceed the amount actually paid by the User or payable to GetBlock in the twelve (12) month period preceding the event giving rise to the claim, regardless of the legal or equitable theory on which the claim or liability is based, and whether or not GetBlock was advised of the possibility of such loss or damage.
13.6 The limitation of liability does not apply to liability resulting from GetBlock’s gross negligence or willful misconduct or death or bodily injury caused by the Service. The foregoing does not affect any liability which cannot be excluded or limited by applicable law. The limitation of liability does not apply to the User’s payment obligations and Parties’ indemnification obligations.
14. CONFIDENTIALITY
14.1 Confidential Information. Each party (the “Disclosing Party”) may from time to time during the term of this Agreement disclose to or learn from the other party (the “Receiving Party”) certain information regarding the Disclosing Party’s business, including without limitation, technical, marketing, financial, employee, planning, and other confidential or proprietary information whether disclosed orally, in writing or visually, that is either marked or designated as confidential or is identified in writing as confidential at the time of disclosure or which the Receiving Party knew or should have known, under the circumstances, was considered confidential or proprietary by the Disclosing Party (the “Confidential Information”).
14.2 At all times the Receiving Party will protect and preserve the Confidential Information of the Disclosing Party as confidential, using no less care than that with which it protects and preserves its own confidential and proprietary information (but in no event less than a reasonable degree of care), and will not use the Confidential Information for any purpose except to perform its obligations and exercise its rights under this Agreement.
14.3 Confidential Information does not include information that:
1) is at the time of disclosure, or later becomes, generally known to the public through no fault of the Receiving Party;
2) was known to the Receiving Party with no obligation of confidentiality prior to disclosure by Disclosing Party, as proven by records of Receiving Party;
3) is disclosed to the Receiving Party by a third party who did not directly or indirectly obtain the information subject to any confidentiality obligation; or
4) is at any time independently developed by the Receiving Party without use of Disclosing Party's Confidential Information as proven by records of the Receiving Party.
14.4 Without the prior written consent of the Disclosing Party, the Receiving Party shall not disclose, distribute, disseminate or otherwise make available the Confidential Information to anyone, except those of its employees, directors, attorneys, agents and consultants who: (a) need to know the Confidential Information in connection with the purpose of the Agreement and (b) who have previously agreed to be bound by confidentiality obligations no less stringent than those in the Agreement.
14.5 Compelled disclosure. If the Receiving Party is legally compelled to disclose any of the Disclosing Party’s Confidential Information, the Receiving Party will provide the Disclosing Party prompt prior written notice of such requirement so that the Disclosing Party may seek a protective order or other appropriate remedy and/or waive compliance with the terms of this Section. If such protective order or other remedy is not obtained or the Disclosing Party waives compliance with the provisions of this Section, the Receiving Party may furnish only that portion of the Confidential Information which it is advised by its counsel is legally required to be disclosed, and will use its best efforts to insure that confidential treatment will be afforded such disclosed portion of the Confidential Information.
14.6 Feedback. During the Term, the User may provide GetBlock with feedback, comments, and suggestions with respect to the Service and Nodes (the “Feedback”). The User hereby agrees that GetBlock will be free to use, reproduce, disclose, and otherwise exploit any and all such Feedback in perpetuity without compensation or attribution to the User.
15. TERM AND TERMINATION
15.1 Term. The Agreement shall commence on the Effective Date thereof and continue in full force and effect until terminated earlier.
15.2 Termination by You. If you entered into this Agreement by subscribing through our Platform, you may terminate this Agreement at any time by ceasing to use the Services at the end of your Subscription plan.
15.3 Termination by GetBlock. We at our sole discretion may terminate this Agreement by providing a fourteen (14) days’ written notice to you and refund a pro-rated amount of any Fees paid for the remaining portion for the Term.
15.4 Termination by Breach. Either Party may terminate this Agreement, effective on written notice to the other Party, if the other Party materially breaches this Agreement, and such breach remains uncured thirty (30) days after the non-breaching Party provides the breaching Party with written notice of such breach. The breach events include but not limited to infringement of intellectual property or privacy rights by third parties, transmittance of a harmful code and any other breach.
15.5 Effect of Termination. Upon expiration or termination of this Agreement:
1) the rights granted pursuant to 6.2 will terminate; and
2) you will return or destroy, at GetBlock’s sole option, all GetBlock Confidential Information in your possession or control, including permanent removal of such Confidential Information (consistent with customary industry practice for data destruction) from any storage devices or other hosting environments that are in your possession or under your control, and at our request, certify in writing to GetBlock that the Confidential Information has been returned, destroyed or, in the case of electronic communications, deleted.
3) no expiration or termination will affect your obligation to pay all outstanding Fees through the effective date of expiration or termination, or entitle you to any refund.
15.6 Survival. Termination or expiration of this Agreement shall not affect any provisions which, by their nature, are intended to survive, including, without limitation, provisions relating to definitions, fees and payment obligations (including any outstanding amounts), intellectual property and data, limitation of liability, indemnification, confidentiality, governing law and jurisdiction, as well as general provisions of this Agreement.
16. LAW AND JURISDICTION
16.1 Law. This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales without regard to its conflict of law principle.
16.2 Dispute Resolution. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.
17. GENERAL
17.1 Assignment. Neither Party may assign or otherwise transfer any of its rights or obligations under this Agreement without the prior, written consent of the other Party; provided, however, that a Party may, upon written notice to the other Party and without the consent of the other Party, assign or otherwise transfer this Agreement in connection with a change of corporate control (whether by merger, acquisition, sale of equity interests, sale of all or substantially all assets, or otherwise). Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the Parties hereto and their permitted successors and assigns.
17.2 Waiver. No failure or delay by either Party in exercising any right or remedy under this Agreement will operate, or be deemed to operate, as a waiver of any such right or remedy.
17.3 Independent Contractors. The Parties hereto are acting as independent contractors. Neither Party will be deemed to be an employee, agent, partner, joint venturer, or legal representative of the other Party for any purpose, and neither Party will have any right, power, or authority to obligate the other Party.
17.4 Severability. If any provision of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, that provision will be amended to achieve as nearly as possible the same economic effect as the original provision, and the remainder of this Agreement will remain in full force and effect. Any provision of this Agreement, which is unenforceable in any jurisdiction, will be ineffective only as to that jurisdiction, and only to the extent of such unenforceability, without invalidating the remaining provisions hereof.
17.5 Force Majeure. Except for User’s obligations to pay any Fees and other amounts due, neither Party will be in breach of this Agreement for any failure or delay in performance caused by reasons beyond its reasonable control, including, but not limited to, acts of God, acts of any governmental body, war, insurrection, sabotage, armed conflict, terrorism, embargo, fire, flood, strike or other labor disturbance, unavailability of or interruption or delay in telecommunications or third-party services, or malware attacks or hackers.
17.6 No Third-Party Beneficiaries. No provision of this Agreement is intended to confer any rights, benefits, remedies, obligations, or liabilities hereunder upon any Third Party.
17.7 Changes to Agreement. GetBlock may modify this Agreement from time to time. Any changes will be posted on our website and the Agreement will indicate the date it was last updated. Where changes are material, GetBlock will use reasonable efforts to provide prior notice, including via the Platform or email. Continued use of the Service after such changes become effective constitutes acceptance of the updated Terms.
18. SUPPORT
We provide 24/7 live support via online chat on the Platform. Please address all your inquiries to our Support team first. It is forbidden to use obscene language, words, and/or expressions of an obscene, offensive nature, threats, or actions in the Support chat or the communication with GetBlock representatives.
19. CONTACT DETAILS
GetBlock Pte. LTD
68 Circular Rd, #02-01, 049422, Singapore
For legal requests and requests regarding your personal data:
For fraud reports:
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